Category: AI

Reflecting on CIOforum Belgian Business on AI, I am inspired by the depth of discussions and the breadth of ideas. It’s clear that AI is not just a technology: it’s transforming the way we think, operate, and innovate.

Here are some takeaways that resonate with me:

💡 Data is the foundation: The emphasis on FAIR principles (Findable, Accessible, Interoperable, and Reusable) and clean data is undeniable. Imagine the possibilities with data orchestration acting as the conductor of a complex symphony, harmonizing streams from multiple sources, automating workflows, and delivering actionable insights to the right place at the right time. It’s enabling smarter, faster decisions.

💡 Measuring AI’s impact beyond ROI: While ROI remains a critical metric, the concept of ROE (Return on Employee) is equally vital. It is a metric that measures the value generated by each employee and evaluates how effectively a company utilizes its human resources to achieve business outcomes. Think of it as measuring the human-centered value AI brings to the table.

💡 Agentic AI is the third wave of the AI revolution: Next up are physical agents (think about all the mind-blowing videos of humanoid robots that are filling our timelines) and as the fifth and final wave, AGI (Artificial General Intelligence). To succeed in the current wave of AI agents, it is key to get agent orchestration and governance in order. Achieving complex goals efficiently and intelligently needs coordinated management of these agents. Coordinating multiple agent interactions ensures efficiency and intelligent goal achievement.

💡 The timeless IT paradigms endure: Amidst the AI revolution, the principles of people first, process second, and technology last still hold . AI can be a gamechanger, but without strong change management and end-to-end business process optimization, it risks becoming mere automation on steroids.